Welcome to Sanju’s Collection.

By accessing our website or placing an order, you agree to the following Terms & Conditions.

1. Products

We aim to display all jewellery products as accurately as possible. Slight differences in colour, finish, size, or appearance may occur due to photography, lighting, screen settings, and product variations.

2. Pricing

All prices are listed in Indian Rupees (INR). Prices, offers, and discounts may change without prior notice.

3. Orders

All orders are subject to product availability and confirmation. Sanju’s Collection reserves the right to accept, reject, or cancel an order in cases such as stock unavailability, incorrect pricing, payment issues, or suspected fraudulent activity.

4. Payments

We accept the payment methods available on our website at checkout. Cash on Delivery (COD), if available, may be limited to selected locations or orders.

5. Shipping & Delivery

Orders will be processed and dispatched within the stated processing period. Delivery time may vary depending on the destination, courier service, holidays, weather conditions, or other circumstances beyond our control.

Tracking details will be shared when available.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us within the specified period mentioned in our return policy. Photos or an unboxing video may be required for verification.

7. Jewellery Care

Jewellery should be kept away from water, perfumes, sprays, lotions, and chemicals. Store jewellery separately in an airtight box or pouch and clean gently with a soft cloth.

Damage caused by improper use, storage, or care may not be eligible for return or replacement.

8. Intellectual Property

All website content, including product images, logos, graphics, text, and product descriptions, belongs to Sanju’s Collection or its respective owners and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Sanju’s Collection will not be responsible for delays or losses caused by courier services, natural events, technical issues, government restrictions, or circumstances beyond our reasonable control.

10. Contact

For order-related questions, product enquiries, or support, please contact Sanju’s Collection through the official contact details provided on our website.

By placing an order with Sanju’s Collection, you confirm that you have read, understood, and agreed to these Terms & Conditions.